How to Reset the Page Counter on a Brother Laser Printer

By resetting your Brother printer's page counter, you can avoid having to reset your cartridge's flag gear or installing one on a starter cartridge. Resetting the page counter is often easier than resetting the cartridge's gear as it requires no disassembly. This procedure is also highly recommended before refilling so as to extend the life of your cartridge, making full use of the toner inside for additional cost savings.

On the recently released Brother TN-221/TN-225-series, the new drive shaft configuration on some starter cartridges prevents users from installing a flag gear at all. Thus, for TN-221/TN-225 starters, resetting the page counter is the only way to get a refilled cartridge working. Therefore, if you will be refilling a TN-221/TN-225 starter, please confirm that you can access the reset menu according to the procedure below. Do not hesitate to contact us for any assistance.

HL-3140CW, HL-3150CDN, HL-3150CDW, HL-3170CDW

  • Open the front cover of the printer (to access cartridges).
  • With the front cover open, simultaneously press the Secure and Cancel buttons.
  • The reset menu will now appear on the LCD display.
  • Scroll through the menu to select a color and yield to reset.
  • The LCD will read "Accepted" once the reset is complete.
  • Click here for Brother TN-221/TN-225 refill products.

 

HL-3180CDW

  • If an error message is currently on the LCD display, press the Cancel (X) button to show the main menu.
  • Open the top cover of the printer (to access cartridges).
  • With the top cover open, press and hold the now unlit Asterisk (Star) button for 5 seconds.
  • The reset menu will now appear on the LCD display.
  • Scroll through the menu to select a color and yield to reset.
  • The LCD will read "Accepted" once the reset is complete.
  • Click here for Brother TN-221/TN-225 refill products.

 

DCP-9020CDW, MFC-9130CW, MFC-9140CDN, MFC-9330CDW, MFC-9340CDW

  • If an error message is currently on the LCD display, press the Cancel (X) button to show the main menu.
  • Press the Fax button to make the numeric keypad visible. Then, locate and only locate the Asterisk (Star) button on the numeric keypad. It is important to remember its location as it will not be lit up later when needed.
  • Press the Home button to return to the main menu.
  • Open the top cover of the printer (to access cartridges).
  • With the top cover open, press and hold the now unlit Asterisk (Star) button for 5 seconds.
  • The reset menu will now appear on the LCD display.
  • Scroll through the menu to select a color and yield to reset.
  • The LCD will read "Accepted" once the reset is complete.
  • Click here for Brother TN-221/TN-225 refill products.